AsReader | RFID AsReader | Troubleshooting Tips

If you want to know more , please contact us.

Is the RFID AsReader water-proof?

AsReader passes IP52, which is the same standard that applies to the iPhone® or iPod touch®.

I watched the video that shopped a drop test from a 3 meter height; is this accurate?

Our customer performed this drop test and confirmed that the RFID AsReader passed the test.
The drop test involved the RFID AsReader being dropped from 3 meters onto each side of the unit.
The drop test is not our official test, but we believe that the test demonstrates that the RFID AsReader has very strong resistance to drop damage.

Although the attached iPhone® or iPod touch®’s battery is not finished charging, the LED light on the RFID AsReader is out; Is the unit defective?

LED light shows the status of AsReader’s battery.
If AsReader’s battery is fully charged, LED light will be off, even though the partner iPhone® or iPod touch® is still being charged.

Why is the LED light sometimes purple?

Red light indicates the RFID AsReader is charging, the blue light indicates the unit is scanning.
The purple light is created by a blend of the red and blue lights which occurs when the RFID AsReader is scanning while it is charging.

Can the battery in the RFID AsReader charge the attached iPhone?

The RFID AsReader’s battery only provides power to the scanner itself.

Is it possible to charge an iPhone® or iPod touch® which is attached to the RFID AsReader?

Yes, it is. When the charging plug is connected to the RFID AsReader, the attached iPhone® or iPod Touch® is also charged.

How long can RFID AsReader be used without charging the battery?

The AsReader’s battery is designed for longer usage life than the iPhone® or iPod touch® battery. Therefore, the maximum operation time depends on the batter life of the attached iPhone® or iPod touch®.
Moreover, our test result shows uninterrupted scanning is managed for about 4 hours and 25,000 times.

What applications can I use?

Please, go to Apple® App Store and search with "AsReader".
You can develop your own application with our SDK or contact iOS developers.
Additionally, please note that we can also develop and customize applications for you.

What do I do when the AsReader is damaged?

Please contact the distributor from whom you bought the unit.
If you purchased the unit from us, please return the unit to us and we will repair it and return it to you as soon as possible.

How long is the warranty?

The warranty is for one year. However, if the unit is dropped, submerged in water or other liquids, modified or disassembled, the warranty is cancelled.

RFID AsReader can not read tags.

Please check free of liquid or metal between AsReader and IC tags. The radio wave of RFID is weak against liquid or metal.
As well, if the antenna of AsReader is covered with your fingers or hand, AsReader may not read tags.

In which industries is the RFID AsReader most commonly used?

RFID AsReader is popular in logistics, retail, medical, factories and automotive. RFID AsReader is suitable in a wide range of industries and applications sectors.

Does the magnetic charger operate via wireless energy transfer and is it able to charge effectively?

The terminals are contacted.
Charging via a magnetic connection is as quick and effective as charging with a standard plug.